Shalom Cloud

A decade of honest collaboration with a SaaS company that needed more than a vendor.

The Situation

Shalom Cloud builds software for Jewish community organizations — synagogues, day schools, JCCs — helping them manage membership, donations, events, and communications in one place. As their platform grew, so did their product roadmap. Some of that work their internal team could handle. Some of it they couldn't — not at the pace their clients needed, and not without the depth certain features required.

They needed a technical partner they could trust, not a vendor they'd have to supervise.

What We've Done

Rock Agile became Shalom Cloud's overflow engineering partner. When their team is stretched, when a feature requires specialization they don't have in-house, when the calendar doesn't cooperate — we're the team they call. We've delivered features across the platform, maintained existing functionality, and integrated into their development process without disruption.

That relationship is still active. As of this writing, we're currently scoping a new feature for them.

The Honest Recommendation

One moment in this relationship illustrates how we work better than anything else we could say.

Shalom Cloud had been using Shiplane — an open-source Docker deployment framework we built — to run their production deployments. It worked. But when Kamal emerged as a newer, more actively maintained alternative — built and backed by the inventor of Ruby on Rails, with a substantially larger developer community — we recommended Shalom Cloud migrate off Shiplane and onto Kamal.

Not because Shiplane had failed them. It hadn't. But because Kamal was the better long-term choice, and giving clients the honest answer is more important than defending our own work. We've made the same recommendation to every other client who was using Shiplane. That's the kind of advice a real technical partner gives.

Why This Kind of Relationship Works

Long-term technical partnerships work when trust runs in both directions. Shalom Cloud trusts us to give honest advice, to show up when they need us, and to care about their product. We trust them to be clear about what they need and to let us do our best work.

That's the model. It doesn't work with every client. When it does, it lasts.

Working on something similar?

Tell us about your situation and we'll tell you honestly whether we can help.